More doors. Same Team. No new software.

Yes. Automations run in parallel alongside your current processes for two weeks — we compare outputs, catch edge cases and tune behaviour. Nothing goes fully live until you sign off.

Continuous monitoring across every automation. If something fails — a vendor dispatch, a missing report — our team is alerted immediately and resolves it manually while we diagnose the root cause. Tenants and owners aren't affected. Response SLA scales with your package — we fix problems before you see them.

We configure escalation rules for your emergency thresholds. Burst pipes, lockouts, and HVAC failures in extreme weather route immediately to an on-call contact you define, bypassing normal triage. The system never tries to handle emergencies autonomously — it escalates to the right human instantly.

Yes. Most portfolios start with tenant inbox triage or maintenance dispatch — the two highest-impact wins. No pressure to buy everything up front.

AppFolio's native automation handles basic in-platform workflows. We build on top — cross-system coordination across vendor platforms, QuickBooks and owner email, plus logic its rules engine can't accommodate. Yardi and Buildium too. We manage everything; you configure nothing.

That's the goal. We automate the routine — inbox triage, maintenance dispatch, report generation, renewal sequences — so PMs spend their hours on relationships, owner retention, and portfolio growth. Anything requiring judgment escalates to your team.

Security practices are designed to SOC 2 Type II standards, with control documentation available on request.

Tenant data is encrypted end-to-end (TLS 1.3 in transit, AES-256 at rest) and never used to train AI models. Data is stored within the jurisdiction your agreement specifies — US, EU, or APAC. Access is role-based; every event is logged and auditable.

Yes — engagement-specific NDAs before any data access begins, specific to your firm, your portfolio, and your tenant data. Not a generic vendor NDA.